FAQ
Answers for making TikTok Shop Videos with ViralAdsNow.
Learn how Viral Ads Now works, what you get with each plan, and how to scale high-performing creatives without a studio.
What Our Users Love
Launch creatives in minutes.
From product or link to TikTok-ready ad, with scripts, scenes, captions, and voiceover included.
Getting started
Everything you need to launch your first TikTok creative.
How quickly can I generate my first ad?+
Most creators create their first TikTok-ready ad in under five minutes after picking or pasting a product link.
Do I need a creative team or editor?+
No. Viral Ads Now generates scripts, scenes, captions, and voiceover automatically.
What platforms are supported?+
TikTok is live today with 20 second (2 video clip) videos. Shopify, Amazon, Instagram Reels, and YouTube Shorts are next, all with selections for 15, 30, 45 & 1 minute videos.
Can I upload my own assets?+
Yes. You can bring model photos, product links and preferred product shots to keep ads on brand.
Pricing & usage
Token-based pricing with rollover — never lose what you pay for.
Is there a free trial?+
Yes! Every account gets 1 free video (with watermark) to try the platform. No credit card required.
How many videos can I make per month?+
Starter: 6 videos | Creator+: 12 videos | Pro: 24 videos | Enterprise: 62 videos. Each complete video uses 10 tokens.
Do unused tokens expire?+
No! Tokens roll over month-to-month and never expire. You never lose what you pay for. (as long as you have an active account)
Can I regenerate parts of a video?+
Yes! Regenerate just an image (1 token) or a single clip (4 tokens) without remaking the whole video.
Can I buy more tokens without upgrading?+
Yes. Token top-up packs start at 40 tokens (4 videos) for $16. Purchased tokens never expire.
What's the difference between yearly and monthly?+
Yearly = buy 11 months, get 12. Same features, one month free. Starter yearly is $274/year (save $25.40).
Creative output
How the ads look, feel, and perform.
Do I own the videos?+
Yes. All generated videos are yours to download and publish anywhere.
Can I edit scripts or scenes?+
Absolutely. You can tweak scripts, reorder scenes, and regenerate voiceovers before export.
What does the voiceover sound like?+
We use human-sounding voices tuned for TikTok pacing, with multiple accents and tones. You can also clone your own voice or upload your own audio.
What's included in each video?+
2 AI images, 2 video clips (10 seconds each), AI voiceover, captions, and TikTok commercial music — all in a 20-second format. Longer videos coming soon.
Security & support
Data handling, ownership, and help when you need it.
Is my data secure?+
Yes. We use encrypted storage and follow best practices for data access and retention.
Can I delete projects?+
You can delete any project at any time, and assets are removed from production storage.
How fast is support?+
Support responds within one business day for all plans, with priority response for Pro.
Do you offer onboarding?+
Enterprise creators receive guided onboarding, plus priority support, the same business day if possible.